Shipping made simple.
QR Pantry physical orders are prepared and shipped from Victoria within 3 business days. Australian orders are sent by regular Australia Post and may take up to 7 business days to arrive after dispatch. International delivery takes longer and varies by destination.
Within 3 business days
We print, pack and ship physical orders within 3 business days, excluding weekends and public holidays.
Up to 7 business days
Australian orders are sent by regular Australia Post. Delivery may take up to 7 business days after dispatch, and shipping is free within Australia.
Varies by destination
International delivery takes longer than Australian delivery. Available shipping details and charges are shown at checkout based on your location.
How shipping works
Once your order is placed, we print, pack and ship it within 3 business days. Australian orders are then delivered by regular Australia Post, while international delivery times vary by destination.
- Add the products you want to your cart.
- Enter and carefully check your delivery address.
- Review the shipping details shown at checkout and place your order.
- We print, pack and ship your order within 3 business days.
- Allow up to a further 7 business days for delivery within Australia.
Note: Dispatch and delivery are separate stages. For Australian orders, please allow up to 10 business days from the date of your order: up to 3 business days for dispatch, plus up to 7 business days for Australia Post delivery. Weekends and public holidays are not counted.
Shipping estimates are not guarantees.
Delivery times may vary due to postal delays, public holidays, weather, peak periods, customs processing, incorrect addresses or other events outside our control. International orders may take longer depending on the destination and local postal service.
Shipping & Delivery FAQs
Quick answers about dispatch time, Australian and international delivery, shipping costs, tracking, address changes and delayed parcels.
How long until my order is dispatched?
Most physical orders are printed, packed and shipped from Victoria within 3 business days, excluding weekends and public holidays. Delivery time starts after dispatch.
How long does delivery take within Australia?
Up to 7 business days after dispatch, by regular Australia Post. Together with our dispatch time, allow up to 10 business days from the date of your order, excluding weekends and public holidays.
How much does shipping cost?
Shipping is free within Australia. Orders are printed, packed and shipped from Victoria within 3 business days, then delivered by Australia Post, which can take up to 7 business days. International shipping is priced at checkout. See shipping and delivery for the full details.
Do you ship internationally?
Yes. Shipping is free within Australia, and international shipping is available where offered, with options, pricing and estimated delivery times shown at checkout.
Can I combine shipping on multiple orders?
Combine everything into one order before checking out if you want it shipped together. Once an order is submitted it usually cannot be combined with another order or have extra items added.
When will I receive tracking information?
If tracking is available for your order, tracking details will be sent once the order has been processed and shipped.
What do I do if my parcel has not arrived?
For Australian orders, allow the full dispatch and delivery period of up to 10 business days from the date of your order. If it still has not arrived after that, contact us with your order number. For international orders, allow the additional time shown at checkout for your destination.
Can I change my delivery address after ordering?
Contact us as soon as possible and we will do our best to correct the address before dispatch. Once an order has shipped it is usually too late to change; if the parcel is returned to us we can usually resend it, though additional delivery fees may apply.
What happens if I am not home for the delivery?
Most label orders are sent in small packaging that fits a standard mailbox. Larger parcels may require collection or a signature depending on the delivery method. If a parcel is left under Safe Drop or a similar authority, we cannot guarantee receipt after the delivery provider records it as delivered.
Is QR Pantry Pro delivered physically?
No. QR Pantry Pro is a digital upgrade for the QR Pantry app. Physical QR Pantry labels are sold separately.
How do I get in touch about my order?
Use the contact form with your order number and a brief description of the issue, sent from the email address used to place the order.
Have a delivery question?
Contact us with your order number and a brief description of the issue so we can help faster.
Contact us